Can't get collar to update.

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MNenglishman
Silent Mouth
Silent Mouth
Posts: 28
Joined: Wed Mar 02, 2011 2:01 am
Location: Minnesota

Can't get collar to update.

Post by MNenglishman »

having a problem updating one of my collars. have updated it before and just updated my other collar but this one wont update this time. Astro says it is ready to communicate with pc and to begin software upgrade but webupdater cant find it, just says no devices found. any ideas?
53ksm
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Silent Mouth
Posts: 58
Joined: Fri Jan 14, 2011 3:18 pm
Location: Minnesota

Re: Can't get collar to update.

Post by 53ksm »

you have probably already tried this but id delete the collar out of your 220 then re-add it by touching it to the 220. make sure you are tracking the collar and then retry the update
MNenglishman
Silent Mouth
Silent Mouth
Posts: 28
Joined: Wed Mar 02, 2011 2:01 am
Location: Minnesota

Re: Can't get collar to update.

Post by MNenglishman »

i got it, guess the 17th try is a charm
53ksm
Silent Mouth
Silent Mouth
Posts: 58
Joined: Fri Jan 14, 2011 3:18 pm
Location: Minnesota

Re: Can't get collar to update.

Post by 53ksm »

glad to hear it
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